PT BNI Life Insurance

Lowongan Kerja – PT BNI Life Insurance (BNI Life) adalah perusahaan asuransi jiwa terkemuka di Indonesia yang merupakan anak perusahaan dari Bank Negara Indonesia (BNI), menawarkan beragam produk perlindungan jiwa, kesehatan, pendidikan, investasi, pensiun, hingga syariah melalui berbagai saluran distribusi seperti agen, bancassurance, dan employee benefits. Tujuannya menyediakan solusi perlindungan finansial terpadu bagi nasabah BNI dan masyarakat umum, didukung juga oleh Sumitomo Life Insurance sebagai mitra.

Saat ini PT BNI Life Insurance kembali membuka lowongan kerja terbaru pada bulan Maret 2026 untuk sejumlah posisi yang dibutuhkan. Bagi anda calon kandidat yang memenuhi kualifikasi, memiliki semangat dan dedikasi yang tinggi serta keinginan untuk berkembang meningkatkan keterampilan dan pengalamannya bersama PT BNI Life Insurance. Berikut adalah posisi dan kualifikasi lowongan yang tersedia pada saat ini.

Lowongan Kerja PT BNI Life Insurance

1. Business Conservation & Customer Experience Supervisor

📍 Work Location: PIK 2, Tangerang

Job Descriptions:

• Conduct data and trend analysis to support the Business Conservation & Customer Experience strategy.
• Provide customer data insight and behavioural data to identify trends, segment audiences, and personalize loyalty experiences to maximize relevance and impact.
• Identify opportunities to improve renewal and customer satisfaction through innovative methods, such as customer loyalty and retention program.
• Implement Business Conservation & Customer Experience programs to improve customer satisfaction, loyalty, and persistency ratio.
• ⁠Evaluate the effectiveness of Business Conservation & Customer Experience program implementation.
•  Perform analysis on customer touch-points or voice-of-customer to optimize customer satisfaction and loyalty.
• Lead and support cross-divisional discussions and initiatives to achieve the company’s Business Conservation & Customer Experience framework.
•  ⁠Coordinate and develop customer retention to ensure customer loyalty is well maintained.

Qualifications:

• Bachelor’s Degree in any major
• 3+ years of experience in customer loyalty or customer retention in insurance or banking industry
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amount of information with attention to detail and accuracy. Especially in Ms. Excel
• Skilled in experimentation and adept at presenting ideas and concepts in a clear, focused, and easily digestible manner
• ⁠Highly enthusiastic, proactive, creative, initiative-driven, and a team-player
• Able to manage good relationship with both internal and external parties

2. ICoFR AMGR

Key Responsibilities:

• Coordinate with First and Third Lines to define the ICoFR scope and review the design of internal controls.
• Develop internal control policies related to financial reporting.
• Collaborate with the First Line on risk and control identification, and ensure proper validation of business process documentation, including BPM and RCM.
• Conduct periodic monitoring of internal controls’ effectiveness.
• Provide required data to support Third Line evaluations.
• Offer guidance to the First Line in remediating control designs.
• Support and provide insights to the First and Third Lines during the ICoFR evaluation process.

Requirements:

• Candidate must possess at least Bachelor’s Degree in Finance, Accounting, Mathematics, Statistics, or other major.
• Having experience as ICoFR at Insurance or banking industry for at least 2 years
• Have knowledge about ICoFR and Financial Risk Management
• Capable of conducting data and process analysis effectively
• Understands risk management principles and internal controls
• Understands business processes in the financial/insurance industry
• Advance in Ms. Office skill.

Jika Tertarik dan Memenuhi Kualifikasi dari Lowongan Kerja ini, Send your CV to

recruitment@bni-life.co.id
with the subject: Linkedin [Position] [Your Full Name].