Meratus Group

Lowongan Kerja – Meratus Group adalah operator maritim dan logistik terintegrasi terkemuka di Indonesia, yang mempelopori solusi inovatif yang mendorong efisiensi dan keberlanjutan di industri ini. Dengan sejarah yang kaya sejak tahun 1957, Meratus telah berkembang menjadi perusahaan yang kuat, mengoperasikan lebih dari 45 rute pelayaran, armada 100 kapal, serta jaringan terminal peti kemas dan pusat logistik.

Pada Lowongan Kerja 2025 ini, Meratus Group kembali membuka lowongan kerja terbaru untuk sejumlah posisi yang dibutuhkan. Bagi anda calon kandidat yang memenuhi kualifikasi, memiliki semangat dan dedikasi yang tinggi serta keinginan untuk berkembang meningkatkan keterampilan dan pengalamannya bersama Meratus Group. Berikut adalah posisi dan kualifikasi lowongan yang tersedia pada saat ini.

Lowongan Kerja Meratus Group

1. Customer Service Logistics

Jakarta Utara

Position Overview

Responsible for managing communication and order processing between customers, carriers, sales teams, and operations, as well as monitoring shipment status to ensure operations run in line with the agreed service level standards. This role involves implementing the companys vision, mission, targets, goals, and operational regulations effectively, while ensuring cost and time efficiency in all work strategies.

Responsibilities

• Handle booking and control of space allocation for each shipping voyage.
• Receive orders from customers, sales teams, and loading branches.
• Communicate proactively with customers to obtain and confirm upcoming shipment orders.
• Monitor vessel departure and arrival schedules.
• Prepare sales order planning.
• Input and create job entries in the system.
• Monitor order fulfillment and shipment documentation (for International and Domestic Inbound Customer Service) and ensure this information is communicated to customers (shippers/consignees) and other relevant parties.
• Prepare and submit reports as agreed with customers, following the established reporting schedule.
• Receive, record, and respond to customer complaints and coordinate with the Customer Service Supervisor.
• Prepare monthly VPR and VPA reports (for shipping lines) and monitor customer complaints.
• Contribute to continuous quality improvement initiatives within the work area.

Qualifications & Requirements

• Bachelors degree in Logistics, Business, or related fields
• Fresh graduate are welcome to apply
• Preferably Min. 2 years experience in shipping, forwarding, or international logistics as Customer Service
• Excellent communication and stakeholder management skills (in English and Bahasa)
• Demonstrated ability to lead coordination across departments and resolve complex service issues
• Proficient in shipping/logistics systems and reporting tools (Excel, ERP, etc.)

2. COORDINATOR OF SHIP CERTIFICATES & DOCUMENTS

Jakarta Utara

Responsibilities

• Coordinate and oversee the management of vessel certificates and documentation, including monitoring validity and compliance to ensure vessels meet all seaworthiness requirements.
• Coordinate the application, renewal, and updating of vessel certificates and documentation with relevant authorities and institutions, including Classification Societies, Port Authorities (KSOP), and Kementerian Perhubungan.
• Serve as the primary liaison with relevant stakeholders for vessel audits, inspections, and other related regulatory activities.

Requirements

• Minimum Bachelor’s Degree from any related major
• Minimum 3 year of experiences in same position
• Proper analytical thinking and communication skill
• Proficient in English
• Willing to be placed at Jakarta Utara

Jika Tertarik dan Memenuhi Kualifikasi dari Lowongan Kerja ini, silahkan melakukan pendaftaran dengan mengklik tombol berikut.