Key Account Supervisor

Key responsibilities

• Implement sales strategies for assigned Local Key Accounts to achieve sales targets and business objectives.
• Monitor Key Account sales performance and take corrective actions to address performance gaps.
• Ensure product availability and timely delivery through coordination with distributors and area teams.
• Coordinate with Regional and Marketing teams to execute promotional and activation programs at Key Account outlets.
• Conduct regular market visits to monitor market conditions, customer needs, and competitor activities.
• Maintain strong relationships with Key Account customers to support long-term business partnerships.
• Identify and resolve operational issues and customer complaints in a timely manner.
• Analyze sales and Key Account performance data to generate business insights and recommendations.
• Prepare and submit regular reports on sales performance, account activities, and market developments.

What we're looking for

• Bachelor's Degree in Business Administration, Marketing, Management, or a related field.
• Minimum 2 years of experience in Key Account Management, Modern Trade, preferably in the Retail & Consumer Products industry
• Demonstrated experience managing multiple sites or accounts simultaneously with strong organisational abilities
• Excellent relationship management skills with the ability to build and maintain strong partnerships with senior client representatives
• Strong negotiation and communication skills, both written and verbal
• Ability to analyse data, interpret metrics, and make strategic decisions based on performance insights